Transparent shipping, clear delivery expectations
We want customers to know exactly how shipping works before they place an order. This policy summarizes where we ship, how fast orders are processed, and how shipping costs are calculated.
We currently ship to selected countries within the European Union, including Austria, Belgium, Czech Republic, and additional EU destinations listed at checkout or in our shipping settings.
All products are eligible for shipping unless a product page states otherwise due to size, safety, or regulatory restrictions.
Orders are usually processed within 0–1 business day after payment confirmation, unless otherwise stated on the product page or during peak periods. Orders placed after the daily cut-off time may be processed on the next business day.
Our estimated total delivery time is 0–6 business days, depending on destination, carrier, and order size.
Handling time
Usually 0–1 business day.
Transit time
Usually 0–5 business days after dispatch.
These are estimated delivery times and may vary due to carrier delays, holidays, weather, or other circumstances outside our control.
Shipping costs are calculated based on weight and destination. The final shipping cost is shown during checkout before the order is confirmed.
Our shipping prices are displayed in EUR (€). At this time, we do not offer a general free-shipping threshold unless a specific promotion or offer states otherwise.
Where available, tracking information will be provided after the order has been shipped. We work with third-party carriers, and tracking availability may depend on the shipping service used for that order.
- Delivery times shown on our website and in Google Merchant Center are estimates, not guarantees.
- Actual delivery may be affected by carrier delays, customs checks, local holidays, or technical issues.
- Some products may have special shipping conditions due to weight, size, or safety rules.
- If a parcel is returned because of an incorrect address or failure to collect, additional shipping costs may apply.
For shipping questions, please contact us at: