The website is intended for customers purchasing products available in our catalog. Users agree not to misuse the website, attempt unauthorized access, interfere with the operation of the store, or submit false information.

We reserve the right to suspend or refuse access to any user who violates these Terms or engages in fraudulent, abusive, or unlawful behavior.

Product descriptions, specifications, images, and prices are shown as accurately as possible. However, minor differences may occur. Prices are displayed in EUR (€) unless stated otherwise and may change without prior notice before the order is confirmed.

Product availability is subject to stock levels and may be updated at any time. If an item becomes unavailable after an order is placed, we will contact the customer with the available options.

The order process includes selecting products, reviewing the cart, entering shipping and billing details, selecting a payment method, and confirming the order. An order becomes binding only after we send an order confirmation by email or another explicit confirmation of acceptance.

We reserve the right to refuse or cancel an order in case of obvious errors, stock issues, suspected fraud, incorrect pricing due to technical problems, or incomplete customer data.

Accepted payment methods include Stripe, PayPal, and bank transfer. Cash on delivery is not available unless explicitly stated otherwise.

Any fees charged by the payment provider, if applicable, will be disclosed before the customer completes the purchase.

Shipping is governed by our Shipping Policy. We currently ship to selected European Union countries only. Estimated delivery time is typically 0–6 business days depending on destination, carrier, and order size.

Shipping costs are calculated based on weight and destination and are shown during checkout before order confirmation. Additional details are available on the Shipping Policy page.

Returns and refunds are governed by our Return Policy. Customers should review that page carefully before purchasing, as it explains the return window, conditions, return costs, and refund timeline.

Return requests must be submitted by email to administration.toretto@email.cz.

Customers may create an account on the website to manage orders, view account details, and access saved information. Users are responsible for keeping their login credentials secure and for notifying us if they suspect unauthorized access.

We may suspend or delete an account if it is used in a fraudulent, abusive, or unlawful manner.

Warranty and complaints are handled according to the applicable law and the information shown on the product page, when relevant. If a product is defective, damaged, or incorrect, customers should contact us as soon as possible with order details and supporting photos if available.

This section does not replace statutory consumer rights.

All content on this website, including text, images, graphics, logos, and layout, is protected by applicable intellectual property laws unless otherwise stated. Users may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.

We strive to keep the website accurate and available, but we cannot guarantee uninterrupted access or the absence of technical errors. To the extent permitted by law, we are not liable for indirect damages, lost profits, or losses caused by improper use of products or incorrect information supplied by third parties.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable consumer law.

Personal data are processed in accordance with our Privacy Policy. Cookies and tracking tools are managed through our Cookie Policy and any consent mechanism available on the website.

Please review the Privacy Policy and Cookie Policy for further details on how we handle personal data and tracking technologies.

These Terms & Conditions are governed by the applicable laws of the European Union and, where relevant, the laws applicable to the seller’s registered location, without prejudice to mandatory consumer rights that may apply in the customer’s country of residence.

For any question regarding these Terms & Conditions, please contact us at: