Customer Support

Contact Us

If you need help with an order, product information, billing questions, account access, or general customer support, our team is available to assist you. We aim to provide clear and timely support for customers across the European Union.

Support hours: 08:00 – 22:00 Support region: European Union Email, phone and contact form

Email Support

For customer support, order information, and general assistance, you can contact us by email at:

administration.toretto@email.cz

Please include your order number when relevant.

Phone Support

You can also reach our customer support team by phone during service hours:

+420 222 711 108

Availability: every day from 08:00 to 22:00.

Support Availability

Customer support is available from 08:00 to 22:00.

Response times may vary depending on request volume, weekends, and order complexity.

We do our best to reply as quickly and clearly as possible.

Important: For privacy-related requests or personal data inquiries, please use administration.toretto@email.cz. For more information, please review our Privacy Policy and Cookie Policy.

Frequently Asked Questions

What should I include in my message? +

Please include your full name, order number if applicable, and a clear description of your request so our team can help you faster.

Can I contact you about an existing order? +

Yes. If your request concerns an existing order, please provide the relevant order details in your message.

Do you support customers in the European Union? +

Yes. Our current sales and customer support operations are focused on customers within the European Union.

Send us a message

Use the contact form below for general support requests. If your message is about an order, please include the order number in the request.

By submitting the form, users acknowledge that their data may be processed to handle the request in accordance with the Privacy Policy.

Pay with your credit card and get a discount worth 3% OFF!