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Your privacy matters

This Privacy Policy is provided in accordance with Regulation (EU) 2016/679 (“GDPR”) and other applicable European data protection laws. It is written to help users understand what data we process, why we process it, and what rights they have.

Last updated: April 20, 2026 Applies to: torettorefrigerant.com Region: European Union

The data controller is Toretto Service, s.r.o., with registered office at Chudenická 1059/3, 301 00 Praha, Czech Republic.

Operational address: Domažlická 1053/15, 130 00 Praha, Czech Republic.

Email: administration.toretto@email.cz

Phone: +420 222 711 108

VAT Number: CZ02362996

We may collect and process the following categories of personal

  • Identification and contact data, such as first name, last name, email address, phone number, billing address, and shipping address.
  • Account registration data, including login credentials and information required to create and manage a customer account.
  • Order and transaction data, including purchased products, payment status, billing details, and delivery information.
  • Technical and browsing data, such as IP address, browser type, device information, log data, and online identifiers.
  • Data collected through cookies and similar tracking technologies.
  • Information voluntarily provided through contact forms, email communications, or customer service requests.

We process personal data for the following purposes:

  • To create and manage customer accounts, based on the performance of a contract or pre-contractual measures.
  • To process orders, payments, delivery, invoicing, and customer assistance, based on the performance of a contract.
  • To comply with legal, tax, accounting, and administrative obligations, based on our legal obligations.
  • To prevent fraud, misuse, or unauthorized access to the Website, based on our legitimate interest in protecting the business and users.
  • To analyze Website traffic and performance, including through Google Analytics where enabled, based on user consent where required by law.
  • To manage cookie preferences and consent settings, including the use of consent management tools and Consent Mode where applicable.

Providing personal data for contractual or legal purposes is necessary in order to create an account, place orders, receive products, and allow us to comply with applicable laws. If such data is not provided, some services may not be available and orders may not be processed.

Providing data for analytics or other optional purposes is voluntary and, where required, subject to the user’s consent.

Personal data are processed using manual, electronic, and digital tools in accordance with principles of lawfulness, fairness, transparency, purpose limitation, data minimization, and security.

We adopt appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, destruction, disclosure, or alteration.

Personal data may be shared, where necessary and relevant to the purposes above, with third parties acting either as independent data controllers or data processors, including:

  • Hosting providers, technical service providers, and Website maintenance suppliers.
  • Payment service providers, including Stripe, PayPal, and banking institutions for wire transfers.
  • Third-party couriers, carriers, logistics, and shipping providers.
  • Accounting, legal, tax, and administrative consultants.
  • Analytics and traffic measurement providers, including Google services where activated.
  • Public authorities or other entities where disclosure is required by law.

Some service providers used in connection with the Website may process personal data outside the European Economic Area. Where this occurs, such transfers will be carried out in accordance with the GDPR and supported by appropriate safeguards, such as Standard Contractual Clauses or other lawful transfer mechanisms where applicable.

We retain personal data only for as long as necessary for the purposes for which they were collected, including:

  • Account for as long as the user account remains active or as needed to manage the customer relationship.
  • Order, payment, and invoicing for the period required by applicable tax, accounting, and legal obligations.
  • Customer support or contact request for the time necessary to manage the request and any related follow-up.
  • Cookie and analytics according to the retention periods described in the Cookie Policy and based on the user’s consent choices.

Users may create a personal account on the Website. The information provided during registration is processed in order to allow access to the account area, manage orders, store customer details, and provide the requested services.

Users are responsible for maintaining the confidentiality of their login credentials and for notifying us promptly in the event of unauthorized access or suspected misuse of their account.

The Website uses technical cookies and, where applicable, analytics and other non-essential cookies subject to user consent. We may use Google Analytics to collect information about Website usage, performance, and aggregated visitor behavior.

Where required by law, non-essential cookies and tracking tools are activated only after the user has expressed valid consent through the cookie banner. The Website may also use consent management tools and Consent Mode to adjust the behavior of Google tags and related services in line with the user’s choices.

For further details, users should refer to the Cookie Policy.

Under Articles 15 and following of the GDPR, users have the right to:

  • Request confirmation as to whether or not personal data concerning them are being processed.
  • Access their personal data.
  • Request correction or update of inaccurate or incomplete data.
  • Request deletion of personal data where permitted by law.
  • Request restriction of processing in the cases provided by law.
  • Object to processing where applicable.
  • Receive personal data in a structured, commonly used, and machine-readable format where applicable.
  • Withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.
  • Lodge a complaint with a competent supervisory authority.

To exercise any of the rights described above or to request further information about the processing of personal data, users may contact the Data Controller at:

We reserve the right to update or amend this Privacy Policy at any time, including in order to reflect legal, technical, or organizational changes. Any updates will be published on this page together with the revised “Last updated” date.

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