{"id":7368,"date":"2025-06-05T21:36:33","date_gmt":"2025-06-05T21:36:33","guid":{"rendered":"https:\/\/torettorefrigerant.com\/preguntas-frecuentes\/"},"modified":"2026-06-08T08:00:20","modified_gmt":"2026-06-08T08:00:20","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/torettorefrigerant.com\/es\/preguntas-frecuentes\/","title":{"rendered":"preguntas frecuentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7368\" class=\"elementor elementor-7368 elementor-3918\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a1bac e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"58a1bac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-155f3d6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"155f3d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2786104 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"2786104\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29f6e92 elementor-widget elementor-widget-html\" data-id=\"29f6e92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"faq-container\">\r\n\r\n  <div class=\"faq-header\">\r\n    <h1>preguntas frecuentes<\/h1>\r\n    <input type=\"text\" id=\"faqSearch\" placeholder=\"Buscar una pregunta...\">\r\n  <\/div>\r\n\r\n  <!-- PRODUCT INFORMATION -->\r\n  <div class=\"faq-category\">\r\n    <h2>informaci\u00f3n del producto<\/h2>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n \u00bfCu\u00e1l es la diferencia entre R134a, R410A y R32?\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>R134a se utiliza com\u00fanmente en sistemas de aire acondicionado automotriz.<\/p>\r\n        <p>R410A se utiliza t\u00edpicamente en sistemas de aire acondicionado residenciales y comerciales.<\/p>\r\n        <p>El R32 es un refrigerante m\u00e1s nuevo y m\u00e1s respetuoso con el medio ambiente, con un potencial de calentamiento global (GWP) m\u00e1s bajo.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n \u00bfSon los cilindros recargables o desechables?\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>Ofrecemos tanto cilindros desechables como botellas recargables.<\/p>\r\n        <p>Por favor, revisa la descripci\u00f3n del producto con cuidado: si dice \"desechable\", es para un solo uso.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n \u00bfC\u00f3mo debo almacenar los gases refrigerantes?\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>Almacenar refrigerantes en un \u00e1rea fresca, seca y bien ventilada.<\/p>\r\n        <p>Evitar la luz solar directa y las fuentes de calor. Mantener fuera del alcance de los ni\u00f1os y proteger contra temperaturas extremas. <\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- REGULATIONS -->\r\n  <div class=\"faq-category\">\r\n    <h2>Regulaciones y cumplimiento<\/h2>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n \u00bfPuedo comprar gas refrigerante sin un certificado F-GAS?\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>De acuerdo con las regulaciones F-GAS de la UE, ciertos refrigerantes (como el R410A) requieren una certificaci\u00f3n F-GAS v\u00e1lida para su compra y uso.<\/p>\r\n        <p>Sin embargo, algunos productos como el R134a en peque\u00f1os formatos (por ejemplo, cilindros de 900g) pueden estar disponibles para particulares.<\/p>\r\n        <p>Por favor, siempre revise la descripci\u00f3n del producto para restricciones espec\u00edficas.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- SHIPPING & RETURNS -->\r\n  <div class=\"faq-category\">\r\n    <h2>env\u00edos\/Devoluciones<\/h2>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n \u00bfEnv\u00edan refrigerantes a toda Europa e internacionalmente?\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>S\u00ed, enviamos a toda Alemania y a varios pa\u00edses europeos.<\/p>\r\n        <p>Todos los refrigerantes se transportan en contenedores certificados y cumplen con las regulaciones para gases comprimidos.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n \u00bfPuedo devolver un cilindro refrigerante?\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>Las devoluciones solo se aceptan si el producto est\u00e1 sellado, sin usar y en su estado original.<\/p>\r\n        <p>Por razones de seguridad y normativas, no se pueden devolver los cilindros abiertos o parcialmente usados.<\/p>\r\n      <\/div>\r\n    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60px;\r\n}\r\n\r\n.faq-category h2 {\r\n  font-size: 22px;\r\n  font-weight: 600;\r\n  margin-bottom: 24px;\r\n  color: #1f2937;\r\n}\r\n\r\n\/* === CARD STYLE === *\/\r\n\r\n.faq-item {\r\n  background: #ffffff;\r\n  border-radius: 12px;\r\n  margin-bottom: 18px;\r\n  padding: 0 24px;\r\n  border: 1px solid #f1f1f1;\r\n  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.04);\r\n  transition: all 0.25s ease;\r\n}\r\n\r\n.faq-item:hover {\r\n  transform: translateY(-2px);\r\n  box-shadow: 0 8px 30px rgba(0, 0, 0, 0.06);\r\n}\r\n\r\n\/* === QUESTION === *\/\r\n\r\n.faq-question {\r\n  width: 100%;\r\n  text-align: left;\r\n  padding: 22px 0;\r\n  font-size: 18px;\r\n  font-weight: 500;\r\n  color: #111827;\r\n  background: none;\r\n  border: none;\r\n  cursor: pointer;\r\n  display: flex;\r\n  justify-content: space-between;\r\n  align-items: center;\r\n}\r\n\r\n\/* Icon *\/\r\n\r\n.faq-icon {\r\n  font-size: 22px;\r\n  font-weight: 300;\r\n  color: #0057b8;\r\n  transition: transform 0.3s ease;\r\n}\r\n\r\n\/* === ANSWER === *\/\r\n\r\n.faq-answer {\r\n  max-height: 0;\r\n  overflow: hidden;\r\n  transition: max-height 0.4s ease, opacity 0.3s ease;\r\n  opacity: 0;\r\n}\r\n\r\n.faq-answer p {\r\n  margin-bottom: 16px;\r\n  line-height: 1.7;\r\n  color: #4b5563;\r\n  font-size: 15.5px;\r\n}\r\n\r\n\/* === ACTIVE STATE === *\/\r\n\r\n.faq-item.active {\r\n  border-left: 4px solid #0057b8;\r\n  padding-left: 20px;\r\n}\r\n\r\n.faq-item.active .faq-answer {\r\n  max-height: 500px;\r\n  opacity: 1;\r\n  padding-bottom: 24px;\r\n}\r\n\r\n.faq-item.active .faq-icon {\r\n  transform: rotate(45deg);\r\n}\r\n\r\n<\/style>\r\n\r\n<script>\r\ndocument.addEventListener(\"DOMContentLoaded\", function () {\r\n\r\n  const faqItems = document.querySelectorAll(\".faq-item\");\r\n  const searchInput = document.getElementById(\"faqSearch\");\r\n\r\n  \/\/ Accordion\r\n  faqItems.forEach(item => {\r\n    const question = item.querySelector(\".faq-question\");\r\n\r\n    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R134a se utiliza com\u00fanmente en sistemas de aire acondicionado automotriz. R410A se utiliza t\u00edpicamente en sistemas de aire acondicionado residenciales y comerciales. El R32 es un refrigerante m\u00e1s nuevo y m\u00e1s respetuoso con el medio ambiente, con un potencial de calentamiento global (GWP) m\u00e1s bajo. \u00bfSon los cilindros recargables o desechables? Ofrecemos tanto cilindros desechables como botellas recargables. Por favor, revisa la descripci\u00f3n del producto con cuidado: si dice \u00abdesechable\u00bb, es para un solo uso. \u00bfC\u00f3mo debo almacenar los gases refrigerantes? Almacenar refrigerantes en un \u00e1rea fresca, seca y bien ventilada. Evitar la luz solar directa y las fuentes de calor. Mantener fuera del alcance de los ni\u00f1os y proteger contra temperaturas extremas. Regulaciones y cumplimiento \u00bfPuedo comprar gas refrigerante sin un certificado F-GAS? De acuerdo con las regulaciones F-GAS de la UE, ciertos refrigerantes (como el R410A) requieren una certificaci\u00f3n F-GAS v\u00e1lida para su compra y uso. Sin embargo, algunos productos como el R134a en peque\u00f1os formatos (por ejemplo, cilindros de 900g) pueden estar disponibles para particulares. Por favor, siempre revise la descripci\u00f3n del producto para restricciones espec\u00edficas. env\u00edos\/Devoluciones \u00bfEnv\u00edan refrigerantes a toda Europa e internacionalmente? S\u00ed, enviamos a toda Alemania y a varios pa\u00edses europeos. Todos los refrigerantes se transportan en contenedores certificados y cumplen con las regulaciones para gases comprimidos. \u00bfPuedo devolver un cilindro refrigerante? Las devoluciones solo se aceptan si el producto est\u00e1 sellado, sin usar y en su estado original. Por razones de seguridad y normativas, no se pueden devolver los cilindros abiertos o parcialmente usados.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7368","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/torettorefrigerant.com\/es\/wp-json\/wp\/v2\/pages\/7368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/torettorefrigerant.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/torettorefrigerant.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/torettorefrigerant.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/torettorefrigerant.com\/es\/wp-json\/wp\/v2\/comments?post=7368"}],"version-history":[{"count":1,"href":"https:\/\/torettorefrigerant.com\/es\/wp-json\/wp\/v2\/pages\/7368\/revisions"}],"predecessor-version":[{"id":7369,"href":"https:\/\/torettorefrigerant.com\/es\/wp-json\/wp\/v2\/pages\/7368\/revisions\/7369"}],"wp:attachment":[{"href":"https:\/\/torettorefrigerant.com\/es\/wp-json\/wp\/v2\/media?parent=7368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}